Customer Reviews

Madonna - June 2024 - Absolutely wonderful customer service. I bought online, and was thrilled with my purchase. Modestly fair priced earrings, that really are of exceptional quality. They arrived the next day, packaged securely and presented beautifully. Described and photographed accurately. I spoke to a couple of members of staff on the phone. They knew immediately of my order and were preparing to post. No hold ups, friendly and reliable. 5 stars. .
Roy - May 2024 - I have been very happy with the service and product offered. I used their layaway plan so I could pay it off in instalments. I made my last payment yesterday, and today it was delivered and on my wrist. Very easy process. Will recommend.
Tamsin - August 2023 - Just wanted to say I’m so happy with my Belcher bracelet better than I thought it would be very fast delivery Love it
Lidija - May 2023 - I'd rate the shop 5/5, the customer service has a very fast response, I'm satisfied with the product, it's exactly as described, fast shipping as well, no complaints. Would buy more in the near future!
Julie - May 2023 - Just wanted to let you know that the cross turned up today. It is just what I wanted but surpassed my expectations.
Natalie - April 2023 - I have been searching for two chains that are fairly similar so that I can attach them together to make one long chain and it has taken me ages to find something suitable. I stumbled on a ABS yesterday online and found two Chains which were perfect. They were dispatched the same day and I received them the next day. Absolute brilliant customer service and I will shop again with a ABS.
Patrick - April 2023 - Thanks for my recent order good value & perfect condition.
Bev - March 2023 - I was looking for a heavyweight paperclip chain and had seen nothing even close to what I wanted in the usual high street stores. My husband had a bit of an online browse and found Pawn Broker Gold. What a stroke of luck!! He called and spoke to Mel who was really helpful, providing straightforward information and advice. Obviously dealing with retailers online can be quite worrying and we are all aware of the pitfalls, but Mel reassured my husband that on full payment she would send my chain out the same day for next day delivery. As promised my gorgeous chain arrived next day, and even though my birthday is only in April I’m proudly wearing it every day. Mel provided perfect service and also thanks to Lilian for taking our messages and passing them on. I would have no hesitation in recommending this company and look forward to buying with them again (once I have saved up some more money!!). Kind regards, Bev.
Jim - February 2023 - I brought in my wife’s engagement and wedding ring to be made larger with adding a piece to the wedding ring. She was delighted to be able to wear them again. Thank you very much for the service.
Brenda - December 2022 - Brilliant friendly service from this company. Plenty of quality gold for sale. Good advice given and the lady who who dealt with my sale was excellent and very professional. I got my gold slave bangle through Royal Mail quickly and safely. Recommend this company and I will use them again.
Richard - December 2022 - Thank you for your excellent service. My wife loved the little diamond ring, it was almost an exact copy of one I brought her 35 years ago on honeymoon. Sadly it got lost over the years. It arrived quickly, and we'll package, she was very happy… Will use again without hesitation. 5 Star.
Chris - May 2022 - The rope chain is spot on thank you. I will be back for more business soon
Gary - January 2022 - I've got my ring and I love it!! Thank you.
Debbi & Robbi - December 2021 - As you promised ring did arrive on time fits perfectly thank you so much am well pleased, hope you all have a very merry Christmas and a happy new year, kindest regards.
David - August 2021 - I’ve looked for a while now for a chain to match my bracelet as I have the exact same bracelet, I’ve tried other chains and they just don’t feel right on my skin but I’ve had the same link as a bracelet for a while now and have fancied the chain to match so I’m glad I’ve found one.
Tracey - August 2021 - ABS is a brilliant company to deal with. Sean was very helpful & friendly, & the bracelet I bought was just perfect! Thanks so much.
Clay - August 2021 - Thanks Again Always GREAT And a Pleasure !!!! Thanks Again Made my Day Again with this Great Bracelet Great!!!
Dawn - January 2021 - My bracelet has just arrived and its absolutely so happy with it.
Isobel - January 2021 - So happy I found you guys, really happy with your service! Will definitely be buying from you more in the future.
Selena - October 2020 - I would like to let you know that I received the items this afternoon and they are all lovely, the ring is especially amazing! Thank you for your help and being able to get the items out to me so quickly, the chap who resized the ring is very skilled.
Helen - October 2020 - Hi just a quick thankyou for the chain it's lovely ????
Jane - October 2020 - I was looking for a bracelet for my husband‘s birthday and found Pawnbroker Gold online. After looking at the large range of gold available I found a bracelet I liked and was able to email easily and received a reply straight back from Mel with all the details about it. The service I received was superb and so friendly. The cost and postage details were confirmed to France and I received it securely and in good time. Brilliant, friendly service and I would highly recommend Pawnbroker gold for their wide range of jewellery particularly if you’re looking for something special.
Serena - October 2020 - First of all, I am very impressed with the quality and the care of the packages and the presentation of the products! The ring is so beautiful and shiny, it looks new! it's even better than I expected! The earrings are slightly different from what I expected from the pictures but I really like them anyway. They are perfect for everyday! I am very satisfied with both the goods and the service in general! Keep up the great work!
Emma - October 2020 - The ring arrived today and it’s absolutely beautiful! It exceeded my expectations, it was so nicely cleaned up and it was packaged well! Thank you for the mask and speedy delivery. I am so impressed. Loved the ring, speedy delivery, great quality and amazing customer service with quick responses. Overall really pleased!
Naomi - July 2020 - Hi just letting you know I received the chain today over the moon thank you so much and also to say how helpful Mel has been and what great service you have provided will defo recommend your guys to all my friends, thanks again
Stewart - June 2020 - 'Received my gold chain today. Thanks for a great service and a great chain. Described how it was.. Perfect.. '
Yujin Lee - February 2020 - 'They have arrived and I love them all! Thanks for your help!'
Lucy - January 2020 - I have just received my Greek key bracelet through the post this morning, Thank you so much it is beautiful, and thanks for your prompt service.
Rosalia - December 2019 - Thank you so much for posting the 9ct Stars and Bars necklace so quickly, received this morning Christmas Eve at 9,00 a.m. I am so delighted. I had a necklace similar to this years ago. Wishing you, your family and Pawnbroker Gold a Merry Christmas and a very Happy New Year.
Karen - December 2019 - Just to let you know I have just received my rollerball necklace and bracelet this morning and I am lost for words. The workshop have done an amazing job and it is better than I had hoped and well worth the wait. I am over the moon. Thank you thank you thank you. Please thank the workshop for making my dream come true for me and I hope to do business with you again in the New Year. Wishing you a prosperous New Year.
Veronica - September 2019 - Many thanks for my T Bar pendant. Very pleased
Safwan - September 2019 - Beautiful pieces of art and. A perfect fit. Thank you again.
Linda - August 2019 - The ring is beautiful, I love it! Thank you so much for all your help over the last few weeks - you are a star!
Bron - June 2019 - Absolutely thrilled with the earrings which have just arrived. Thank you so much for your help.
Mr Jones - May 2019 - Thank you very much for the bangle I received in very happy with the quality of it and the service off you and your staff I will definitely recommend you to my family and friends.
May 2019 - Many thanks for the speedy dispatch of the watch below; I received it this morning and I am delighted with the item. The on-line purchase was easy, the service efficient and delivery on time as promised. A pleasure to deal with you..
Ian - May 2019 - Many thanks for excellent service. Item arrived within 24 hrs as you promised. VERY happy with the condition which looks like the ring is brand new.
Barry - May 2019 - Thankyou so much the heavy weight 9ct gold Double finger Keeper Ring goes well with the massive 9ct gold bracelets i brought of you so the so much for another great deal on heavy weight gold i should be made up now. Great deal again
M. Welch - May2 019 - Item received this morning, very pleased - thank you! Excellent service, will not hesitate to recommend.
Steve - April 2019 - I would like to take this opportunity to thank you for a great service. I’ve bought a few items from you, and I’ve been very pleased with them all. Thank you. I will definitely be buying more in the future.
Deborah - March 2019 - I’m absolutely delighted with my superbly made bangle. Sorry late feedback on this . Thankyou so much! If I ever need anything made again I will without a doubt use your services.
Martyn - February 2019 - Just wanted to Thank you for your excellent service ordered my item over the internet on Wednesday Evening and it arrived this morning. Great experience and will keep an eye on your website for other items .
Carol - January 2019 - Have just received the Emerald and Diamond ring I bought a couple of days ago and it is absolutely gorgeous! Thank you so much for your wonderful prices and the swiftness of delivery (believe me I have looked at many other sites and having found ridiculous prices and also having bought from you before a while ago now, came back to you and am now officially hooked) and I will definitely come to your shop first in future. Have a wonderful and profitable New Year.
Gary - December 2018 - I received my order today this is the 3rd piece of jewellery I have purchased this year . This would not of been possible if it wasn’t for your layaway scheme. Absolutely fabulous pieces of jewellery and at a very good price . The staff are very polite and very understanding and helpful. I'm already looking forward to my next purchases with Pawn Broker Gold. No pushy sales no reminders about payments as soon as I got some money I would phone up and make a payment. I wish all the staff at Pawn Broker Gold a very happy Christmas ..
G Hunt - November 2018 - I received the silver chain today i'm very pleased with your prompt delivery and the condition of the chain is fantastic and thank you very much.
Julia Rhodes - October 2018 - Thank you for your quick delivery of my chain, I had another one a couple of weeks ago as well, and I'm really pleased with them.
Linda - September 2018 - Thanks I received my very nice snake silver bangle.
Mark - September 2018 - I have received my gold buckle ring it fits lovely very very pleased.
Angela - September 2018 - 'I’m absolutely thrilled with all my items they are absolutely beautiful thank you so much. ❤️excellent service also and the boxes they arrived in are absolutely gorgeous as well I cannot wait to make more purchases one very happy customer
Lavinia - September 2018 - I received my order today and can categorically say that I am impressed with the products I have bought. The service from Pawn Broker Gold, is excellent. They keep you updated regarding your order and offer the option to contact them, should you need to. I have bought jewellery before from this site and tend to rely upon it for the high standard of products and service. Thank you.
Elizabeth- September 2018 - I bought 2 pairs of 9ct gold cufflinks for 18th birthday presents – one pair for September and the other to put away for second grandson as I liked them; I also treated myself to a pair of 9ct white gold twisted hoop earrings. All three items are excellent, and I’d have no problem in buying again.
John L - September 2018 - Would just like to say thank you for a prompt and courteous service
Tony - July 2018 - Hi, lt's arrived and l am very pleased. Thank you for your help. Regards, Tony
Marcia - June 2018 - Thank you for sending two rings (9 ct blue stone ring and 14ct sapphire and CZ ring), safely received in the post. I'm very pleased with them, and the ring boxes were a nice surprise - pretty and unusual design.
Julia - May 2018 - Thanks for your quick delivery, it's a lovely chain.
Lisa - March 2018 - I LOVE, LOVE, LOVE all my purchases, they are fab! Thank you so much for reserving them for me and sending them so quickly, I really appreciate it. You are by far my favourite jewellery people.
Sue - March 2018 - Thank you I'm well happy with my purchase
Carina - March 2018 - Thank you it's arrived and it's FABULOUS
Anonymous - March 2018 - Wow! Excellent service. I love the bracelet. Thank you, will buy from you again
Siobhan - March 2018 - Just to say, thanks so much for repairing the necklace. Received today. It is truly beautiful! Thank you!!
Anonymous - January 2018 - Stunning item. I wound highly recommend Pawnbroker gold. Thank You. (Unusual Hallmarked 9ct Gold Sparkly Brown Bronze Agate Ring)
Anonymous - January 2018 - Excellent thanks. (Elegant sterling silver 925 Butterfly Ring Jewellery Gift)
Anonymous - January 2018 - Brilliant! Thank you! (Sterling Silver Cubic Zirconia Solitaire Dress Ring)
Emma - January 2018 - Please do forgive me for this rather tardy email, but I wanted to thank you for the beautiful bracelet and your fabulous customer service. I'm not allowed to wear it yet as its not my birthday until March! But I do look at it from time to time and sneakily try it on!!, and I adore it. Thank you again.
Lynda - January 2018 - Good morning this is Lynda. I have today received my two solitaire rings I purchased from you only a day or two ago and was so shock to have received them so quick. The Rings are just like the photos and the prices very reasonable. I have no problem in buying again from you because from purchasing to receiving is amazing and the Rings are just the same. Hope anyone looking should buying from you, I certainly will be buying again. VERY VERY HAPPY CUSTOMER. KIND REGARDS LYNDA'
Lisa Norris - Novmber 2017 - I just received the 9ct gold 'Babe' earrings - they are fab quality, and even nicer than I'd hoped. Thank you so much for getting them to me super-fast, I really appreciate it. As always, your service is 100% superb.
Barry Hawley - November 2017 - Thanks for great service pick the mega heavy bracelet up today great to deal with a top shop
Gary Clayden - September 2017 - Comment: ordert no 000000172 gold muff chain arrived safely todaysaturday 16sept great job very pleased thank you
Lisa - March 2017 - I received the sovereign ring and silver hoop earrings today and I LOVE them! Thanks for prompt posting - and the magnetised box they came in is a lovely touch that will keep them safe and protected.
Siobhan - March 2017 - Hiya, just to let you know i received my ring this morning and I'm over the moon with it. Your speedy delivery and no hassle way of business guarantees my custom with you again. Thankyou
Thomas - March 2017 - Thanks, more than happy with bracelet and service as it is a surprise to find goods as they are advertised today (well done) thanks again.
Pauline - February 2017 - Very pleased with the diamond plaited ring purchased. Bought as a stacker ring, sits comfortably flat on my finger and compliments my dark green tourmaline stone ring. So two of my favourite stones together!
Julie - February 2017 - Lovely ring. Lightning delivery. Very pleased.
Glen - February 2017 - I would like to thank you for all your help and support when buying from you if i ever needed anything else i would look at your page first thanks again
Maxine - December 2016 - Thankyou for an excellent service and I am very pleased with my purchase I would definitely recommend you to my friends and family. Thanks again !!!!
Pamela - December 2016 - Have received the earrings very pleased good prompt delivery thanks
            Brijesh - December 2016Just to confirm that the ring has arrived & looks great. Many thanks Brijesh
Adrianos - December 2016 - I just wanted to let you know that I received the ring and it is in a very good condition, it is very nice indeed and all its characteristics match the description on the website. Best regards, Adrianos.